Built Beyond Brittle Decision Trees
Traditional bots break on typos and unexpected phrasing. ChatLoom utilizes multi-turn reasoning to fulfill multi-step requests.
Dynamic Tool Calling
Look up orders in Shopify, issue coupon codes in Stripe, or reset passwords in your Postgres database securely.
Customer Auth Tokens
Authenticate logged-in visitors via JWT. Provide individualized account balance, usage, and billing answers.
Confidence Thresholds
Define strict refusal rules. If the vector similarity score dips below 85%, the bot routes directly to a human agent.
Omnichannel Continuity
A customer can start a chat on your website and continue the identical thread seamlessly on WhatsApp without repeating themselves.
Embed Anywhere with a Single Script Tag
Compatible with WordPress, Shopify, Next.js, Webflow, React, or standard vanilla HTML sites.
Paste Widget Tag
Add the async snippet before your closing </body> tag.
Brand Colors & Position
Choose launcher position (bottom-right or bottom-left), brand avatar, and welcome greeting.
Go Live
The widget immediately handles traffic and syncs new tickets to your CRM.
<!-- ChatLoom Web Widget Async Loader -->
<script
src="https://cdn.chatloom.io/widget.v2.js"
data-chatloom-app="cl_app_prod_948201"
data-theme-primary="#A99BF2"
data-theme-accent="#6EA8FE"
data-position="bottom-right"
async>
</script>Measurable Outcomes in the First 30 Days
Deploy your autonomous chat assistant today.
Join over 2,400+ tech and e-commerce brands automating tier-1 customer inquiries with ChatLoom.